FAQ


What size should I get?
In general, they fit slightly small, we recommend sizing up if your child is in between sizes.

Sock Size Age Shoe Size
Small 0-12 Mths 3-5
Medium 1-3 Yrs 6-8
Large 4-6 Yrs 9-11


What currency are prices in?
All prices are in USD.

What are the payment options?
We accept PayPal, Visa and MasterCard.

Where do you ship?
We ship worldwide from Canada.
International purchasers are responsible for taxes and duties.

Can I change my order after it's been placed?
Please choose carefully, orders cannot be changed as we begin processing right away to ensure you get your items in shortest amount of time.

How long does it take to receive my order?
We aim to processing and ship your order within 3 business days. It may take 1-2 days longer during sale periods. Once your order has been shipped, we will send you a confirmation email. It takes up to 2 weeks for Canada-wide and US orders. And up to 4 weeks for international orders.

Can I track my shipment?
All orders are shipped via Canada Post standard mail. This is our most cost efficient method, it is without tracking number. We also offer shipping option with tracking number, and strongly recommend this option to guarantee receipt. Once an item is shipped, we are not responsible for it. We are not responsible for replacing lost or stolen goods. If you have any special request, please contact us before placing your order.

Do you offer exchange or refund?
All sales are final. Please choose carefully.

What are the care instructions?

  • Machine wash cold
  • Inside out with like colors
  • No bleach 
  • Tumble dry low or hang to dry
  • Do not iron 

How and where can I give comment or suggestion about products in your shop?
We'd love to hear from you. Please fill our the form in Contact Us page.