What size should I get?
In general, they fit slightly small, we recommend sizing up if your child is in between sizes.
|Sock Size||Age||Shoe Size|
|Extra Large||4-12 Yrs||8-4Y|
|Mama||5 Yrs - Adult||Free size|
What currency are prices in?
All prices are in CAD.
What are the payment options?
We accept PayPal, Visa and MasterCard.
Can I change my order after it's been placed?
Please choose carefully, orders cannot be changed as we begin processing right away to ensure you get your items in shortest amount of time.
Where do you ship?
We ship worldwide from Canada.
International purchasers are responsible for taxes and duties.
Can I track my shipment?
All orders are shipped via Canada Post standard mail. This is our most cost efficient method, it is without tracking number. We also offer shipping option with tracking number, and strongly recommend this option to guarantee receipt. Once an item is shipped, we are not responsible for it. We are not responsible for replacing lost or stolen goods. If you have any special request, please contact us before placing your order.
How long does it take to receive my order?
We aim to processing and ship your order within 3 business days. It may take 1-2 days longer during sale periods. Once your order has been shipped, we will send you a confirmation email. It takes up to 2 weeks for Canada-wide and US orders. And up to 4 weeks for international orders.
Do you offer exchange or refund?
Every piece is handpicked with love, and we hope you will love it as much as we do. If you are not entirely satisfied with your purchase, we are here to help. You can exchange product for up to 30 calendar days from the date you purchased it. To be eligible for a return, the item must be unused and in the same condition that you received it. The item must be in the original packaging. A proof of purchase is required. Please keep your order confirmation email.
In the event of an exchange, the customer is responsible for paying your own shipping cost for returned items, as well as shipping cost of new products. Original shipping costs are non-refundable.
What are the care instructions?
- Machine wash cold
- Inside out with like colors
- No bleach
- Tumble dry low or hang to dry
- Do not iron
How and where can I give comment or suggestion about products in your shop?
We'd love to hear from you. Please fill the form in Contact Us page.