Shipping

Where do you ship?
We ship worldwide from Canada.
International purchasers are responsible for taxes and duties.

Track shipment
Most orders are by default shipped via Canada Post standard mail, which is untracked.  This is the most cost-efficient method. We also offer a tracked shipping options and strongly recommend these options to guarantee receipt.  Once an item is shipped, we are not responsible for its delivery.  We are not responsible for replacing lost or stolen goods.  If you have any special requests, please contact us before placing your order.

Multiple packages
Depending on the size of the order, and shipment option chosen, your order may be shipped in multiple packages.  There will only be one shipping charge for the entire order.

Estimate delivery window
We aim to process and ship your order within 3 business days.  It may take 1-2 days longer during sale periods.  Once your order has been shipped, we will send you a confirmation email.  It takes up to 2 weeks for Canadian and US orders.  International orders may take up to 4 weeks.